Information we collect
When customers shop with ArtCrafta, the store may collect information needed to process and support orders, including name, email address, phone number, shipping address, billing details, order contents, and customer messages.
Payment details are handled by the connected Hostinger native payment processor or other approved payment services. ArtCrafta should not store full payment card details directly on this website.
How information is used
- To process orders, payments, shipping, returns, and refunds.
- To send order confirmations, shipping updates, customer support replies, and store updates when customers opt in.
- To improve the store experience, product selection, security, and fraud prevention.
- To comply with legal, tax, accounting, and platform requirements.
Sharing and service providers
ArtCrafta may share necessary information with service providers that help operate the store, including Hostinger, payment processors, shipping carriers, analytics providers, and customer support tools. These providers should only receive information needed to perform their services.
Customer choices
Customers can contact info@artcrafta.com to request help with their information, unsubscribe from marketing messages, or ask questions about this policy.